ICBC Windshield Repair: Is Chip Repair Really Free in BC?

A rock hits your windshield on Highway 1, and now there's a chip in the glass. One of the first questions BC drivers ask is: will ICBC pay for it? The short answer is yes, in most cases. Here's how ICBC windshield repair works, who qualifies, and when you might pay a deductible.

Is ICBC Windshield Repair Free?

If you have ICBC Comprehensive coverage, your windshield chip repair can be completely free. There's no deductible to pay, as long as the repair is done at an ICBC-approved glass repair facility and the damage is safe to repair.

Who Qualifies for Free ICBC Windshield Repair

Do you need Comprehensive coverage?

Yes. Free chip repair is part of ICBC Comprehensive coverage, which is optional coverage on your policy. If you're not sure whether you have it, check your policy documents or ask your insurance broker.

Why it must be an ICBC-approved glass shop

ICBC only covers chip repairs done at an ICBC-approved Glass Repair Program facility. Approved shops follow BC Motor Vehicle Act standards for safe repairs, and they bill ICBC directly, so you don't have to call ICBC first. NOVUS Glass is a top performer in the ICBC Repair Network.

Repair vs Replacement: When You Pay a Deductible

Repairs are free. A deductible only applies if your windshield can't be safely repaired and needs to be replaced. The amount depends on the Comprehensive deductible you chose on your policy.

When ICBC says a windshield must be replaced

According to ICBC's repair guidelines, a windshield usually needs replacement when:

• There are long cracks or other damage that can't be repaired

• The damage covers a sensor or camera system

• The damage is over a heating element

• The damage is in the driver's critical view area

If your windshield is replaced on a newer vehicle, ADAS calibration may also be needed. At NOVUS Glass, ADAS calibration is included in the price of your replacement.

How many chips can be repaired at once?

ICBC allows up to three chips to be repaired in one service. That's one more reason to fix damage early, before a chip spreads into a crack.

Does an ICBC Glass Claim Raise Your Insurance?

No. According to ICBC, windshield repairs don't affect your insurance premiums or future claims. There's no reason to drive around with a chip and risk it turning into a full replacement.

How to Make an ICBC Windshield Claim at NOVUS Glass

With an ICBC-approved shop, the process is simple. We take care of everything for you:

• Claim creation

• Direct billing to ICBC

• Fast approvals

No paperwork, no stress. Most chip repairs take about 30 minutes, and same-day service is available based on inventory. We also work with BCAA and Family Insurance using the same easy process.

ICBC Windshield Repair FAQ

Do I need to call ICBC before my windshield repair?

No. When you go to an ICBC-approved shop, the shop reports the claim and bills ICBC directly.

How long does an ICBC chip repair take?

Most chip repairs at NOVUS Glass take about 30 minutes.

What if I don't have Comprehensive coverage?

You can still get your chip repaired. Contact us for a quote, or ask about coverage through BCAA or Family Insurance.

Book ICBC Windshield Repair in Langley, Surrey & Vancouver

NOVUS Glass has been a trusted auto glass expert for over 50 years, with ICBC-approved locations in Aldergrove, South Surrey and Vancouver. Book your free chip repair at NOVUS Glass Langley/Aldergrove, NOVUS Glass South Surrey or NOVUS Glass Vancouver.